Our baggage policy

Your checked-in baggage allowance is 22kg per person (excluding infants). Any baggage that exceeds your total weight allowance will be carried subject to availability and at our discretion. You’ll also need to pay an excess baggage fee, which is £12 per kg. Please note that no single item of baggage can weigh more than 32kg.

Extra baggage can be bought at the time of booking or by logging in to the Manage My Booking function. Enter your booking reference number, surname and departure date, then go to “Add Holiday Essentials”.

Yes. If you’re making your booking online, you can add bikes and golf bags to your package for an extra charge. Please note, the maximum weight for bicycles is 32kg and 22kg for golf bags. For any other sports equipment, you’ll need to contact our Pre-Travel Services team on 0333 300 0737. And please note that when you add sports equipment to your booking, the cost of your transfers may also increase.

Please also make sure you have comprehensive insurance in place for these items, as our liability is limited.

Yes. You don’t get a separate bag for your infant under two, but an extra 10kg allowance for their things can be added to their accompanying adult’s 22kg hold bag, free of charge. This is applicable for each infant-and-adult pairing on the booking.

Plus, a collapsible pushchair/buggy and/or a car seat and/or a travel cot can be carried in the hold free of charge, as long as the total weight of these items doesn’t exceed 10kg. Anything exceeding this will be charged for in line with our excess baggage policy, subject to space and availability.

And for your convenience, you can take your collapsible pushchair/buggy all the way to the plane steps/air bridge, where we’ll put it in the hold and you can get it back at baggage reclaim.

If you’re carrying more than one of these items, please let us know so we can advise our local agents in resort to make sure the transfer you’ve booked will accommodate them. On occasion, you may need to change to a private transfer at an extra cost.