Parc Hotel Gritti

This hotel is only a few yards from the banks of Lake Garda. Bardolino centre and the ferry pier is only 10 minutes stroll at the most. Our room was spacious and clean with a super view out of the rear of the hotel towards the mountains. Beware of the coach transfer from the airport. The coach driver will only go as far as the car park next to the Eurospar supermarket on the main road some 5 minutes or so drag with your cases summer heat. Our Jet2 rep mae the excuse he doesn’t want clients missing their flight home if the coach got stuck off the main road in the side street. Tui coaches take you to the hotel driveway and other firms get a taxi to ferry you from the Eurospar car park. The restaurant for dinner in the evening closes at 8.30pm. Don’t go after 7.30 as under the direction of the most annoying and patronising maitre d I have come across start resetting tables for breakfast at 8.pm and taking food from the buffet choices back into the kitchen. I suggest only staying b+ b is the solution. The reception staff rarely smile and are allowed little discretion on rules of the hotel. The girl selling tours from a separate company was friendly and most helpful. Overall certainly not a four star hotel.

Excellent hotel in nice grounds with a fab pool. Live gentle music most nights. Very close to the lakeside with a gentle 15 minute walk along the promenade to the town. Breakfast was very good but evening meals were average and the gourmet option disappointed. Would go again but would try the town for evening meals next time

The hotel is in an ideal spot and is fairly clean and generally has good staff, apart from reception! We had been up since 4.30 and arrived at the hotel around mid day. I asked to register and was told we couldn't, or have the room before 1500 hours. I complained saying I had not been informed of this when booking. Aftersome mumbles with collegues I was told to come back in half hour. I asked if we could get a coffee and she just pointed to the right. I also asked if I could leave the cases and she just said over there. After 45 minutes I went back and asked for the key to again be told another half hour. We sat down and waited another 45 minutes before I again asked for the key, I was told the room was not ready and sfter complaining the girl spoke to another woman tthan gave me a key. I asked how we got to the room and again she just pointed to the lifts and mumbled there. Non of the women smilled and said as little as possible, in fact I would say they were rude. All the other staff were great, in fact the girl who waited on our table was very helpful.

On arraival in the evening we had a problem with one of the rooms as it had a double bed instead of twin beds as requested. They said they were unable to offer a twin bedded room that night and after requesting a fold-up bed they set this up. A twin bedded room next door was available the next morning. The rooms were comfortable, clean and tidy and the daily bottle of water was greatly appreciated. The staff were friendly and there was a great choice on the breakfast and dinner buffets. After the initial hiccup, we thoroughly enjoyed our stay at the Parc Hotel Gritti.

The hotel was in a good location, a short walk from the town centre and lakeside. It was spacious and clean and the staff were generally helpful. Most guests seemed to be German, Dutch or Italian with just a few British families but staff were multi-lingual and coped quite well. I did notice that in some areas of the hotel there seemed too many staff whilst in others there were never enough. The reception area always had a luxury of over staffing but the dining room staff were run ragged most of the time. The room was a good size with a large balcony and was always kept clean. There was a fridge in the room but it didn't seem to cool anything down! The outside area was quite spacious around the pool but the beds were always in demand so you had to get there early to get one. The bar area is next to the pool and was priced about the same as other bars close by. The outside pool/bar area was also used for evening entertainment. This was usually a singer of average quality. We only had breakfast in the dining rooms (there are 2) and this was buffet style. Unless you got there early it seemed to be a mad scramble for everything, items often running out whilst they got around to re-stocking. When the items were stocked up there was a decent choice of food. Overall though I would say we had a good time at Hotel Gritti and would recommend it for couples.

Having stayed at the Parc Hotel Gritti several years ago we were very disappointed to find the quality had deteriorated on our recent visit. The reception staff were very unhelpful and we had to report that the air conditioning was not working on three successive days. Eventually, we were moved to a newer room but only after having suffered three uncomfortable nights (although the weather was not too good the room was still very warm and stuffy). The food in the restaurant was only adequate and not up to previous standards. The weather whilst we were in the resort was very mixed and although we cannot blame the hotel for this, the only available bar was open to the elements and many people were sat in coats and scarves on an evening. This is despite the hotel having a very comfortable piano bar which was closed all week. Obviously the hotel management were not prepared for the unseasonal weather.THIS HOTEL IS CERTAINLY NOT WORTHY OF 4 STARS.