Travel updates and FAQs

Air Traffic Control flight disruption: latest update as of 28/08/23

Due to the technical fault affecting the UK’s National Air Traffic Services, which has impacted all airlines, all Jet2.com flights departing and returning to the UK are expected to experience significant delays.

Our teams are working incredibly hard to communicate with, and look after, our customers and they will continue to do so.

As a result of the disruption, we have taken the decision to cancel some outbound flights today (Monday 28th August). We will be contacting all affected customers to let them know, and they will of course receive a full refund. We are extremely sorry to have to take this decision however the ATC disruption leaves us with no other choice.

We are reviewing tomorrow’s (Tuesday 29th August) programme as the situation evolves, and we will update customers in due course. Customers due to travel tomorrow should travel to the airport as normal unless we advise otherwise, and continue to monitor Flight Information on our website.

We would of course like to apologise to everyone that is affected by this situation, which is unfortunately completely outside of our control.