Ikos Dassia

The hotel was incredible, we couldn’t fault one element of it! The hotel, staff, food and service were all 5*. Our personal concierge Carmen couldn’t do enough for us. The theatre wasn’t open during our stay unfortunately, with this addition the entertainment will be great!

This hotel was absolutely superb, the staff couldn't do enough to accommodate every request. Various pools and activities through the day. Michelin dining if you want it over 6 different restaurants but a buffet option for plainer tastes. We went for 5 nights which was enough to enjoy everything this hotel offers. Disappointed that evening entertainment when on finished at 10.30pm as would have expected more. Also for those that would like to retire back to the room or fall ill there is no pay for movie option to keep you occupied and very limited English channels. Just feel this should be an option available. We hired a boat for the day that you're able to drive yourself and travelled around the coast line and stopped at a bay with restaurants for lunch. The boat hire is within the hotel grounds. We stayed in a Junior sea view suite which was fabulous. Be mindful of the road noise if you're a light sleeper and on the front of the hotel. Definitely a hotel to visit.

We have just returned from 10 days at the Ikos Dassia and have received some of the best end to end customer service we have ever experienced at any hotel throughout the world. 2 main building blocks...Sea and Sky are similar in size and both have a main large pool, main buffet restaurant and each have a spa. There was also an adult only pool, small childrens pools and a water park for young children. Plus the usual kids clubs, daily activities, mainly sport. The feature restaurants were also amazing, most were available for lunch and needed reservations in the evening. We downloaded the Ikos App before were arrived and this gave access to book 3 restaurants in advance, once at the hotel further bookings can be made on the app. The food quality in all the restaurants was very high standard, best desserts we have ever had and some lovely unusual cocktails too. Loved that we could have breakfast in various restaurants around the resort, only went to the main buffet once. The main large pools have plenty of sunbeds, if you leave the bed it becomes available to someone else so there was always somewhere to sit. Plenty of towels available, everyone was offered 2 each. There also appeared to be plenty of sunbeds on the beach too. Drinks service around the pools was Excellent, so many staff available always there to offer drinks, mid morning tuna wraps or sandwich, offers to clean our sunglasses! Samples of smoothie of the day! We did move rooms as our first room was above a busy road and noisy, I would never consider this to be a 5 star room? We were moved straight away to the 2nd block which was lovely and quiet. The Exceptional qualities of this hotel are the staff, especially the managers who are out and talking to holiday makers all the time, checking everything is Ok, we often find the managers hide away if there are issues but not here, they appear immediately to help and resolve any queries you may have and also seek you out for follow up. The cleanliness of all areas especially the pools and outside toilets, immaculate at all times. Food amazing! Downside for us, the beach is only a cove so we didn't have a beach walk which we normally love to walk a mile or two. A note for the room corridors of the hotel. We noticed a lot of people leaving glasses outside their doors, this needs to be discouraged. We noticed a couple of broken glasses in our corridor which we reported immediately and it was dealt with but could cause harm if unnoticed.