Ereza Los Hibiscos Apartments

I holidayed with my daughter who is my carer we booked this hotel last minute, when we arrived I got a surprise at all the steps and ramp around the hotel this wasn't mentioned in the description I walk with crutches I found getting around quite difficult but we still managed to have a lovely time the apartments are very spacious and lovely and clean everything you would need if self catering ,the food was really good a bit of a trail to the restaurant though but it was so clean and the food was being replenished constantly, the staff are lovely and very friendly they could do with another bar member on in the evenings we were given a time for a courtesy room that would have been an ideal room for me as it was a flat walk behind the reception no steps or ramps to navigate I would definitely come back to this hotel if I could have one of the rooms behind reception we were also told from Sept it will be an adult only hotel

We’ve been to Lanzarote several times and we’re well aware of the steep roads you have to scale to reach your accommodation if it’s set back! Los Hibiscus apartments are behind the strip, but the hill really isn’t too bad and only a few minutes from bars, restaurants and the beach. So, location pretty good! The reception staff were so accommodating, our room wasn’t ready, we had booked a sea view room. and it was only 11:30am, so they took care of our luggage, equipped us with a wristband and sent us off to get lunch! We had read the reviews and weren’t expecting too much, but we were pleasantly surprised by the array of salads, choice of fish dishes and meat, along with pasta and a variety of sauces. Not too shabby, wine and beer on tap, I would’ve thought there was something for everyone, you most certainly weren’t going to starve! Our allocated room still wasn’t ready, but we were offered an alternative and given the keys to check it out. It was absolutely fine, very clean, sea view and we decided to take it so that we could start our holiday. We knew the rooms weren’t air conditioned, but we hired a fan which did the job of keeping us cool! The pool area isn’t the biggest and it’s a pity that some people queued to put a towel on their sun bed and didn’t use it until the afternoon! There’s a distinct shortage of sun shades which is a bit unfortunate as I for one like sun and shade! If you’re not bothered about sitting by the pool there is an alternative area with beds and sun umbrellas which was never overcrowded! There was no entertainment in the evenings, but we grown ups managed to enjoy a few drinks in the bar and make our own entertainment chatting and telling life stories which was more than pleasant! The drinks were fine, cocktails from a machine aren’t great, but I wouldn’t drink them, Prosecco, vodka and coke, gin and tonic, beer all good. I admit that if you were holidaying with children this may not have been such fun especially as the Wi-Fi, which had to be paid for as an extra, was limited to one device at a time! This was being looked into, but at the time of our visit that’s how it was! All in all we enjoyed our visit, there were plenty of critics, but in the greater scheme of things this was good value, enjoyable break. Just one thing, try to avoid The Ironman competition I shan’t go to Lanzarote when that’s being staged again!

The location was fantastic. The Seaview room was amazing. The food was good. The service was good. It was very clean. The only thing was queueing for the sunbeds at 9 o’clock and the gate was locked, but I would return again

I heard a lot of bad reports of this before we came. However don’t be put off. We had a one bed apartment which was tired but spotless. The staff were lovely. We used the restaurant every day for breakfast and lunch and a couple of times for dinner and the food was great. I’ve had fried eggs in other buffet restaurants but these were consistently good. Lots of choice and not freezing cold like other reports. The ‘hill’ was a slope and unless you have COPD or a disability it was not a problem. Convenient Spar shops opposite and right on the strip. We used local restaurants for evening dinner. Idiots lining up for sunbeds early in the morning but we never had a problem getting one after breakfast. For the convenience and what it cost we were happy and we’ve been coming to Lanzarote for 13 years. Always stayed in villas but they were too expensive this year l. This was a great alternative. Bar was good with lots of choice whether alcoholic or soft drinks. Had no issues at all

The staff were extremely rude and seem to care when told. The food options and quality of the food was terrible. The rooms were okay however we had an ant infestation throughout our stay and our bathroom door didn’t close properly. We also got a double room which was just 2 single beds pushed together.

The rooms are good everything clean and the food was good ,overall it was a good holiday. Better if there are only two adults because of the beds. There is a steep hill outside the hotel so be aware if you have any trouble walking. Plenty of shops and restaurants and a lovely promenade for a leisurely stroll. The hotel is at the top of Porta del Carmen but we enjoyed it. Just a nice size hotel not too big, food very good.

The staff especially on reception lovely hotel always kept clean what let the hotel down was the food for an all inclusive the restaurant is very small and not a lot of choice at all, this would be better at most as a b and b you can eat cheaply out lots of food places nearby we struggled to find anything to eat from the restaurant each day alot of people complaing about the food and walking out and eating elsewhere,there is no entertainment at all here which i didnt realise thought all inclusive places had entertainment but was to late to change hotels, the hotel tried to make it an all inclusive but dont think it works for here again though is a lovely hotel right near the beach clean and staff very pleasant and helpful

Fab refurb. Very clean. Good food but very repetitive. No air conditioning have to hire fan have to pay for wifi queue for sunbeds in a morning or no chance . Half staff ok other very miserable. All inclusive bar stops at 11 and throw I out of bar at 11 to sit on terrace which they turn lights out on you 10 minutes later need to buy candles. Such a shame as could be excellent as so close to amenities. Highly recommended jordys bar and rendezvous bar opposite so friendly.