Quinta Bela Sao Tiago

Great location for old town. Staff were friendly & helpful & breakfast was very good. Pool was too cold to swim in in February. Our room was clean & one of the digest but was on the corner of 2 roads which could be noisy at times. The remote control required for lights was problematic & AC stuck on 16 degrees but switched it off. We have given 4* because of this & the fact that gym & sauna were closed due to COVID. We would stay here again.

Funchal is the most relaxing holiday we've had for a long time, we stayed at Hotel Quinta Bela soa Tiago a lovely old former mansion house overlooking Funchal harbour from the terraces. Management and staff are the most friendly helpful hard working of any hotel staff we've seen the Charming group of hotels should take note! But reluctantly I have to say this hotel is not in the 4 star end of hotels and we've stayed in many over the last 40 years in many resorts. On the surface it's a good hotel but what lets it down is the beds are very hard but when I asked if they did mattress toppers they immediately supplied one, toiletries were not replenished daily except by Hannah she is lovely. The reception staff are great and very helpful with local information and enquiries printed for you and again very friendly. The pool area was kept very well has were the gardens, but the sun loungers were way past throwing away, every one sagged, was dirty with stains from years of sun oils and no mattresses for them which made them by far the most uncomfortable beds I've ever used! Most English guest were put into outer rooms overlooking the road and side street with no view, European guest had every sea, harbour and pool view rooms in the whole of the hotel, we requested a change of room only never got one in the whole 2 weeks we were their. Even though guests turn around was quiet often i.e.:- some guest only stayed days or at most one week it shouldn't have been beyond the management to have accomplished a change of room? Breakfast food was very limited with certain foods only put out once per week i.e.:- strawberries, tomatoes with little choice left. Catered for mostly European visitors, cold meat, cake etc. We have usually so many different choices at breakfast in every 4 star hotel we've ever stayed in but not here. Lunchtime meals or snacks were very good but pricey if you stayed in at this time but this is usual in most hotels.. But The Charming group of hotels should take note and put right these problems after all your prices don't reflect what's on offer to your guests who are paying 4 star money for 3 star standards.

We loved this hotel. No fighting for beds round the pool. Great food, great room, comfy bed. Not sure uf we struck lucky but the room seemed to be like a suite. Very peaceful. Staff were very good and was in such a good location. Would definitely book again.

2nd time to this hotel would definitely return.very central to old town with excellent restaurants. Very near to cable car. Excellent service in the hotel can't do enough for you. We had a garden room was lovely.

This was our third stay at the Hotel Quinta Bela Sao Tiago. It is well situated with great views over Funchal and, being close to the old town in Funchal is ideal for access to the public transport and a wide choice of restaurants. Ideal for couples. Very friendly staff.

Great little hotel just up hill from old town, quiet but great views of the harbour. Well appointed, clean, friendly and breakfasts are very good with lots of fresh fruit, cooked and variety of breads etc

A lovely small hotel part of the Charming Hotels group on Madeira. Just the place to go for a quiet relaxing holiday with lovely staff and in the lovely old part of Funchal Lots of fabulous restaurants in the old town and amazing wide open spaces on the recently refurbished promenade

Lovely peaceful hotel, clean comfortable rooms and very helpful friendly staff. Good selection at breakfast and lovely terrace to sit and admire the view. Recommend a sea-view room. Always space around the pool and lovely garden to walk around. Great location near sea front and promenade. Near good selection of bars and restaurants and very close to cable cars.

Excellent hotel.Very central to the city.Up a bit of a hill but manageable andworth it.Would definitely stay again Very relaxing atmosphere Bar drinks expensive but lots of places to get a drink close by

Has fabulous stay at this hotel located in the old part of Funchal so we were surrounded by really good restaurants. The hotel staff were very helpful and very efficient. Would definitely recommend this hotel and we are definitely going to go back. Only downside and this was our fault book a room with a balcony because the views should not be missed

First class hotel.Maybe a bit of a climb up a hill for the older or infirm,but if the body is willing the rewards are there for the taking in a great hotel.Staff and service were first class. Took main evening meals out of hotel as prefer to eat alfresco,and we did consider hotel evening meals were a bit steep.