Managing your booking
If you’ve booked a holiday, we’ve got everything you need to manage it in one handy place. You can make payments, add Holiday Essentials like reserved seats and in-flight meals, see your holiday documents, check in online and get your boarding passes. Want to amend or cancel? You can do that here too. We’ve also got our handy FAQs and all the latest travel requirements to read through.
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Amendments and cancellations
Want to make a change to your booking? You can do just that by logging into Manage My Booking. If you’re thinking of cancelling your holiday, you can also cancel online.
Travel requirements
Read the latest travel requirements for the destinations you’re going on holiday to. It’s important to check this regularly before taking off, as requirements can change.
Making payments
Make safe and secure payments as and when you like before your final payment is due ten weeks before you travel. Set up a Pay Monthly* plan and split the cost into interest-free monthly payments and register a new payment type if your card expires during your payment period.
Group bookings
Need help with your group booking? Call our dedicated team on 0800 408 5596 and choose option 2 between 8.30am – 8.30pm Monday to Friday, 8.30am – 5.30pm on Saturdays and 9am – 6pm on Sundays.
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If you've got an urgent query, please call us on 0333 300 0702.
