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Iberostar Heritage Grand Mencey

Santa Cruz, Tenerife

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Luxe Collection

This collection features 4 and 5 star properties in exclusive locations. You’ll also appreciate their stylish decor, great service and fine dining restaurants.

Introduction

Quietly tucked away amidst the leafy canopies of an exclusive hideaway, this splendid hotel is a showcase of five-star luxury in the heart of Tenerife’s cosmopolitan capital, Santa Cruz. You will instantly appreciate how the old world colonial residence, blooming with bright green palms, is complemented by sleek, modern features and an utterly sophisticated style. The finery continues into the cool, crisp rooms that invite you to unwind, throughout the soothing tones of the state-of-the-art spa and monochrome interiors of the gourmet dining spaces, cocktail bar and casino. Most importantly, you are perfectly placed to discover the vibrancy of Santa Cruz and the colourful local flavours that make the Canary Islands so incredibly captivating. ... More
Travelers Choice
Travelers Choice

Award winning hotel

  • New for Summer 2026
  • Perfect for couples and families
  • Rejuvenating spa
  • Colonial style
  • Great range of restaurants and bars
  • Free Wi-Fi is available throughout the hotel.

Location

  • Situated in a residential area near the historic town centre
  • 2km from Santa Cruz port
  • 8.9km from the beach.
  • Approximate transfer time to resort 50 minutes
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Restaurants & bars

  • 3 bars including a cocktail bar and pool bar serving a range of local, international and premium drinks
  • 5 À la carte restaurants serving a range of international, Spanish and local cuisine
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Please note: a smart dress code may apply and facilities between restaurants and bars may vary. Reservations may be required and a supplement may be payable dependent on board arrangement. Information based on previous season and could be subject to change.

Pool areas

  • Outdoor pool (freshwater)
  • Free towels
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Please note facilities may vary by pool.

Junior suite

Sleeps:

Minimum 2 | Maximum 3

Double or Twin room

Sleeps:

Minimum 2 | Maximum 3

Board Basis

Available options:

Bed And Breakfast

Half Board

Child age

Up to 12 years

Free Infant Places

INFANTS GO FREE on all holidays and city breaks with Jet2holidays

Useful Information

Accessibility

We haven’t been given any accessibility information for this property, but we realise everyone’s needs are different. So if you've got any questions, it’s best to get in touch with our dedicated Assisted Travel team before you book. Just visit our Assisted Travel page for details on how to contact us. 

If you or someone you’re travelling with needs assistance at the airport, or on your flight, please let us know at the time of booking or via Manage My Booking as soon as possible, once you’ve booked your holiday. 

In-resort fees

With some of our package holidays, you may need to pay in-resort fees, which are extra charges you’ll pay locally in your destination. These fees vary by location and are not covered in the upfront holiday price.

Hotel Features

  • Official rating: 5 star
  • Jet2holidays rating: 5 star
  • 261 rooms
  • 7 lifts
  • 5 floors

Our Promise

*Local charges apply. We endeavour to show you images of the actual room described however, this may not always be possible; actual view and/or room size or layout may vary e.g. you may not see an image of a sea view or garden view in the image but you will have the option of booking your preferred view when selecting your preferences

Low £60pp deposit

Rated 'Excellent' on TrustPilot