Globales Nova

Have stayed here many times before with my family but this hotel has totally changed No evening entertainment Groups of stags and hens running up and down corridors at 6 in the morning shouting banging doors Throwing stuff of balconies in the middle of the night My children also couldn’t get near the pool every day for 2 weeks because it was full of teens every day throwing things at each other We used to love this hotel but we will never be back we didn’t feel safe Shame on you globales nova

After more than 20 visits to the Nova in my opinion standards have slipped. On past visits the housekeeping/cleaning staff were excellent and well worth every Euro they received in tips. Nowadays the rubbish is removed daily and the towels changed regularly, but very little else. Personally I think they are short staffed. If you feel they have forgotten to change your sheets please notify the reception and this will be rectified. As mentioned in other reviews, a complete refurbishment of the rooms is needed. The kitchen area would be a good place to start. The electrics are prone to tripping and I think they need professionally checked. Our kettle and toaster were replaced, although they worked ok in the bedroom. The maintenance man Michel fixed our broken kitchen tap and provided a bulb to enable us to have some light in the sitting area. The fridge had constant pools of water on the shelves, we had to dry it out before using it and it had no door on the freezer compartment, not much use if you want ice cubes, ice lollies or ice cream. Our shower screen, like another reviewer’s ended an inch above the bath causing the water to run down onto the bathroom floor when showering. I tried to rectify this by trying to fill the gap with rolled up sponge cloths and holding the shower head away from the screen when showering. The wardrobe doors were dirty and the handles sticky we had to clean them before unpacking. The corridors are dimly lit and need the carpet replaced with tiles like the 5th floor. We were told many years ago all corridors would be updated, but it has never happened. While Globales are concentrating on many other hotels in Palma Nova sadly the Nova Apartments are being neglected. They are now also accepting large groups of men or women on stag and hen parties, which is frowned upon by many of the families and couples that used to frequent the Nova previously. Couldn’t help but notice the absence of families around the pool at 9 a.m. when a group of 12 men were gathered around the pool with their glasses and bottles of beer ( not purchased from the Nova) Palma Nova is now experiencing more of these groups now with the new restrictions in Magaluf, which in comparison was like a ghost town at the end of May.

We've just returned from a week family holiday here and had a really enjoyable stay here,1 bedroom apartment was clean,spacious and we were lucky enough to get a sea view which was wonderful. Reception and bar staff were friendly and helpful and cleaners were fab and not intrusive at all. Pool area was lovely always immaculate and also has a no reserving sunbed policy. We will defo be returning next year. Thankyou .

Air conditioning went off for 3 days which contributed to my husband being hospitalized. Teenagers fighting ringing doorbells loud music throw food on to our balcony. Cockroaches must I go on.my holiday was a waste of money.

For 3 star,standard is very good certainly for self catering.Staff very helpful and friendly. Room cleaned every day. Pool snack bar worth a visit. Pool itself good size and kiddy pool excellent. Worth paying extra for sea view apartment.

Ideal for children my daughter loved the kids club, right next to beach, at least 3 parks within 5 min walk. Location was perfect. Entertainment was good! Mini disco was great, much better than tui entertainment. Swimming pool was great, plenty of sun beds at all times of day.

Overall had a good stay hotel clean & fresh been there couple of times entertainment then then was very good but this time not much entertainment on bar outside closed at night previous times been open disappointed this year

Basic but clean & tidy inside & out. In a great spot, just a couple of minutes to beach out the back of the apartments.. We didn't eat at the apartments but the menu looked fine & prices seemed reasonable. Staff were very friendly & helpful. This is the second time we have stayed here, would stay again.

arrived to find a cigarette under a bed reported it to reception I was still there the day we checked out dispite the maids cleaning the room several times during our stay obviously they don't clean under beds as for the life guard what a joke seen a man fall getting out of the pool the life guard ran to reception not to help the man on the floor with blood on his face put us off using the pool after seeing this

Arrived at globales nova on 23/10/2017 for half term. We specifically booked this hotel as it advertised a kids club from age 3 upwards. As most others start at 4 this was a big selling point for us. On arrival at the hotel there was no introduction to the entertainment available and when we asked at reception we were abruptly told it was nothing to do with them and to speak with the animacion team (team meaning one person). It was therefore evident there was no kids club but we were advised the kids 3 & 6 were able to join in the adult games (killer pool, darts etc) not suitable for any 3 year old on my opinion. We did raise this with the jet2 rep whose hands were pretty tied as the hotel hadn’t staffed for running a kids club (despite being half term). The hotel itself was clean and comfortable and the pools decidedly cold as to be expected in October. Staff were not the friendliest either. We had a nice holiday overall but were disappointed by the lack of promised kids facilities.

It is what it is. Very clean, lovely staff. Entertainment basic but watchable. Indoor pool fantastic & also Jacuzzi. Didn't go in outside pool as it was in the shade most of the day. Didn't eat at the hotel as very pricey & only had a couple of drinks there too as they were pricey too. Hotel in a good position only 5 mins walk to front.We only had standard room but was good for the price we paid. Managed to make breakfast a couple of mornings. Also they was a fridge & ironing board which was great! Would definitely stay again.